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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Romy Lee

Romy Lee

November 7, 2024

5  out of  5
rating by Romy Lee
"I have known Audrey for more than ten years. She is always professional, reliable and providing me quick responses to my request. I am grateful for her fast response and helpful insights."
We responded:
"Thank you for your wonderful review, Romy! We're glad to hear about your positive experiences with Audrey. Her professionalism and quick responses are truly valued by us. We appreciate your support! Thank you, Steven Wang Office"
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Rui Chen

October 25, 2024

5  out of  5
rating by Rui Chen
"I’m very pleased with the support provided by Steven Wang’s team. They consistently offer thorough and helpful explanations, making complex issues easier to understand. I’d like to especially thank Jessica Fu for her assistance during a recent phone call. She addressed all my concerns with patience and clarity, ensuring everything was resolved smoothly. Their dedication and attention to detail are truly appreciated!"
We responded:
"Thank you for your wonderful feedback, Rui! We're delighted to hear that our team, especially Jessica, provided you with thorough and helpful support. Your appreciation means a lot to us, and we strive to maintain that level of service. If you need any further assistance, feel free to reach out! Thank you, Steven Wang Office"
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Tina Wang

October 22, 2024

5  out of  5
rating by Tina Wang
"I’ve had an excellent experience with State Farm – Steven Wang’s office for over 20 years! The team is professional, knowledgeable, and truly dedicated to helping their clients, especially Audrey, who’s always been fantastic. I highly recommend them to anyone seeking reliable and personalized insurance service!"
We responded:
"Thank you for your wonderful review, Tina! We are thrilled to hear about your excellent experience over the years. Our team, especially Audrey, appreciates your kind words and continued support. We look forward to serving you for many more years to come! Thank you, Steven Wang Office"
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Eddie K

October 16, 2024

4  out of  5
rating by Eddie K
"Audrey has been our State Farm insurance agent for many years, and we couldn’t be happier! Her professionalism, expertise, and genuine care for our family make her stand out. She always takes the time to explain our options and ensures we have the best coverage. Audrey’s prompt communication and commitment to her clients truly set her apart. We highly recommend her for anyone in need of an insurance agent!"
We responded:
"Thank you for your positive review, Eddie! We're thrilled to hear about your long-standing experience with Audrey. Her dedication and professionalism are truly commendable, and we're glad to know she's been able to assist your family effectively. We appreciate your recommendation! Thank you, Steven Wang Office"
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Becky Yang

October 7, 2024

5  out of  5
rating by Becky Yang
"good experience. Very patient and professional"
We responded:
"Thank you for your positive review, Becky! We're delighted to hear that you had a good experience with our team. Your satisfaction is our priority, and we're always here to help! Thank you, Steven Wang Office"
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NAN XIA

October 4, 2024

5  out of  5
rating by NAN XIA
"Appreciate Jessica's help in understanding my need and provide just what meets that need."
We responded:
"Thank you for your kind words, NAN! We're glad to hear that Jessica was able to assist you effectively. Your satisfaction is our priority, and we hope to continue meeting your needs in the future! Thank you, Steven Wang Office"
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Inga Yeh

October 3, 2024

5  out of  5
rating by Inga Yeh
"Have been their customer for 8 years. Their services are always timely and thoughtful. Jessica Fu gave me useful information and helped me save money! Thank you Jessica!"
We responded:
"Thank you for your wonderful review, Inga! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experiences with our team, especially with Jessica. Your satisfaction is our priority, and we're here to help whenever you need us! Thank you, Steven Wang Office"
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E M Haacke

September 29, 2024

5  out of  5
rating by E M Haacke
"Jessica was a great help in getting me switched from Michigan to California. She helped me understand the differences between states and accessing my online account. She also acted expeditiously in getting my new policy in place. Many thanks to her for this friendly and professional service."
We responded:
"Thank you for your wonderful feedback, E M Haacke! We're thrilled to hear that Jessica provided you with exceptional service during your transition from Michigan to California. Your appreciation for her professionalism and support means a lot to us. If you need any further assistance, we're here to help! Thank you, Steven Wang Office"
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andy Lin

September 27, 2024

5  out of  5
rating by andy Lin
"Our family has worked with Sophie for over five years. She is an excellent insurance broker with very strong professional skills. Sophie has always provided us with professional advice and support, ensuring that we receive adequate coverage and enjoy all available discounts. We truly feel that we are getting great value from her services! Our family's property and life insurance are with State Farm, and it is because of Sophie’s outstanding service and assistance that we have complete trust in State Farm."
We responded:
"Thank you for your wonderful feedback, Andy! We're thrilled to hear about your positive experiences with Sophie and the trust you've built with her over the years. It's great to know that her expertise has provided you and your family with excellent value and support. We truly appreciate your loyalty and look forward to continuing to serve you! Thank you, Steven Wang Office"
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Chih Shen

September 27, 2024

5  out of  5
rating by Chih Shen
"We have been with State Farm Steven Wang for years already, even since his father was there. Audrey the office manger is really great and friendly, and will always help when needed. Highly recommended!"
We responded:
"Thank you for your long-term support, Chih! We're glad to hear you have had a positive experience with Audrey and our team. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! Thank you, Steven Wang Office"
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Edward Lee

September 26, 2024

5  out of  5
rating by Edward Lee
"Jessica Fu did a great job of taking care of us and understanding our needs. Her patience with all of my questions was appreciated"
We responded:
"Thank you for your wonderful feedback, Edward! We're delighted to hear that Jessica provided excellent service and took the time to understand your needs. Your appreciation means a lot to us! Thank you, Steven Wang Office"
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Harry Mu

September 19, 2024

5  out of  5
rating by Harry Mu
"Jessica Fu was really accomodating and knowlegeable with my case, even going the extra mile with her bilingual abilities to help explain and communicate important points. I also took the driver's insurance seminar taught by Steven Chow in chinese, and there were many important details that were taught in case of accidents and how each insurance plan works. I feel I've had a stellar experience at the office today, and I've not a detail that I can critique!"
We responded:
"Thank you for your wonderful feedback, Harry! We're thrilled to hear about your positive experience with Jessica and Steven. Our team's dedication to providing clear and accessible information is truly valued. We appreciate your support and look forward to assisting you in the future! Thank you, Steven Wang Office"
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CM B

August 20, 2024

5  out of  5
rating by CM B
"Jessica hooked it up. I work in Dana Point but she was the first to answer my (many) calls to other agencies for life insurance. And she answered all of my questions and was far and away the most up front about terms, coverages. She made it easy to take this step; she was a good communicator. I am glad I found Jessica."
We responded:
"Thank you for your kind words, CM B! We're glad to hear that Jessica was able to assist you effectively. Your satisfaction is our priority and we appreciate your faith in her and the rest of our team. We look forward to serving you in the future. Thank you, Steven Wang Office"
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Nicks W

August 13, 2024

5  out of  5
rating by Nicks W
"Audrey is great and extremely helpful! She always went extra miles to answer/resolve customer questions/issues with no exception."
We responded:
"Thank you Nicks for the 5 star review "
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rilla loh

August 10, 2024

5  out of  5
rating by rilla loh
"Jessica is friendly and understanding. She solved my problem right away. And answered many of my questions."
We responded:
"Thank you for your kind words, rilla loh! We're pleased to hear that Jessica met your expectations and was able to assist you with your queries. We prioritize customer satisfaction and we are glad she was able to make your experience an excellent one. Thank you, Steven Wang Office"
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Elaine Lee

August 2, 2024

5  out of  5
rating by Elaine Lee
"8/2/24: Updated and new review I called agent and spoke with Jessica Fu. She is very professional and polite. She went above and beyond to help me. Keep up the great job!! Thank you so much!!!"
We responded:
"Elaine, thank you so much for taking the time to share your feedback. We are committed to meeting your insurance and financial needs at a high level and consistently deliver a remarkable customer experience!"
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Jessica Wen

July 29, 2024

5  out of  5
rating by Jessica Wen
"Audrey at Steven Wang's office has taken care of me and my family for at least the past decade and we are so grateful to have someone so knowledgeable and responsive behind our insurance needs. Thank you for all that you do for us, Audrey!"
We responded:
"We're so glad to hear about your positive experience with Audrey, Jessica. It means a lot to us that you took the time out to share your experience. We'll make sure to pass your appreciation on to Audrey. She'll be thrilled to hear about your kind words. Thank you! Thank you, Steven Wang Office"
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Vince Green

July 28, 2024

5  out of  5
rating by Vince Green
"My family has been a client of Steven Wang for many years. We recently worked with Audrey to get car insurance for our new car. During the process, we also looked into getting life insurance. The process was very simple and Audrey was very patient, thorough, and helpful. I highly recommend this State Farm office for all of your insurance needs."
We responded:
"Thank you for the wonderful review, Vince! We're glad to hear you had a positive experience with Audrey and enjoyed our services. We appreciate your loyal patronage and recommendation. Looking forward to serving your insurance needs for many more years to come! Thank you, Steven Wang Office"
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Lorenzo Eclevia

July 27, 2024

5  out of  5
rating by Lorenzo Eclevia
"One of the few joys of moving into California from Nevada is the small-town feel that Audrey and Zoey give to their clients. The genuine customer service Audrey provided was outstanding."
We responded:
"Thank you for your kind words, Lorenzo! We're glad to know that Audrey and Zoey were able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again soon! Thank you, Steven Wang Office"
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Allan Hon

July 2, 2024

5  out of  5
rating by Allan Hon
"The service at this State Farm office is great! Steven and Sophie were very thorough and helped me to get the best rate for auto/life insurance. Would definitely recommend this office for people looking to get insurance in the future!"
We responded:
"Thanks for the positive review, Allan! We're glad Steven and Sophie could assist you in securing the best rates for your auto/life insurance. We truly appreciate your recommendation and look forward to your continuous support. Thank you, Steven Wang Office"
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JEAN LO

June 28, 2024

5  out of  5
rating by JEAN LO
"I have been with Steven for 20+ years. Recently I was again in an urgent need getting a new/additional car insurance policy, and needless to say, i had to reach out to Steven's team quickly and Jessica was super knowledgeable, efficient, helpful, and I can't say more about her friendliness. She definitely made the whole experience personal and seamless. I highly recommend Steven and his team, especially Jessica, to be anyone's insurance agent."
We responded:
"Thank you so much for your kind words, Jean! We're really touched by your loyalty of 20+ years. Your feedback about Jessica's help and friendliness means a lot to us. We're looking forward to serving you for another 20 years and beyond! Thank you, Steven Wang Office"
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Annie Pham

June 22, 2024

5  out of  5
rating by Annie Pham
"After speaking with Jessica, she was able to help lower my monthly premium! She was extremely understanding and helpful :)"
We responded:
"We're glad to hear that you had a great experience with Jessica, Annie! We are always here to help provide the best insurance for your needs. Thank you for your kind words and for choosing Steven Wang Insurance Agency! Thank you, Steven Wang Office"
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International Home Realty

June 22, 2024

5  out of  5
rating by International Home Realty
"认真又负责。Steven在尔湾是最老牌的保险公司。Sophie是我们一直推荐的保险经纪。时时刻刻与客户更新美国保险政策, 帮助我们买到最优惠价格。同时也根据个人需要量身订做保险方案 真是太贴心了。理赔的流程合理快速, 这才是买保险的最重要的关键。"
We responded:
"非常感谢您的好评,我们很高兴听到您对Steven 和 Sophie的工作表示满意。我们一直致力于为客户提供最佳的保险方案,使他们得到最大的利益。再次感谢您的支持和推荐! Thank you, Steven Wang Office"
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Xicheng Zhao

June 21, 2024

5  out of  5
rating by Xicheng Zhao
"Sophie是我最好的保险专员。给两个女儿买的whole life保险非常靠谱,保靠,感觉特别安心!特别感谢Sophie专业耐心的讲解和答疑。"
We responded:
"非常感谢您的正面反馈,Xicheng Zhao!我们很高兴听到Sophie能帮助您找到适合您女儿的保险。希望未来能继续为您服务! Thank you, Steven Wang Office"
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Jackie Jackie

June 18, 2024

5  out of  5
rating by Jackie Jackie
"I have been a customer of Steven Wang for over 15 years! They are so far away from my location, but that didn’t matter. His office provides great service and all of their staffs are well trained. Audrey is my gal and she always takes good care of me and have all my concerns and questions answered. You are in good hands with them!"
We responded:
"We're so grateful for your trust and support over the last 15 years, Jackie! Audrey is a star member of our team and we're glad to hear that she has been able to guide and assist you. Your satisfaction is our biggest reward! Thank you, Steven Wang Office"