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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meng Yan

October 1, 2026

5  out of  5
rating by Meng Yan
"Jessica Fu: We have had a great experience working with Jessica Fu. Whenever we have questions or concerns about our insurance, she is always very helpful, patient, and willing to take the time to explain everything clearly. Jessica is very professional, knowledgeable, and friendly. She is always responsive and genuinely cares about helping his customers."
We responded:
"Thank you so much for the 5-star rating, Meng! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Steven Wang "
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John hall

October 1, 2026

5  out of  5
rating by John hall
"When I first went in I wasnt really expecting to be able to compare to my old rates I had with geico but Jessica really helped me not only beat it but with better coverage I was really impressed. Thanks for going the extra mile for me!"
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Michelle Yang

September 29, 2026

5  out of  5
rating by Michelle Yang
"Jessica she is patient with customers and explaining all details"
We responded:
"Thank you so much for your kind review, Michelle!  If you need insurance assistance, we are just an email or call away! - Steven Wang, your State Farm Agent   "
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jeff shi

September 29, 2026

5  out of  5
rating by jeff shi
"Excellent service"
We responded:
"jeff, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Irvine insurance team is always here and happy to help. "
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Yating Lu

September 28, 2026

5  out of  5
rating by Yating Lu
"Jessica is a always helpful regarding my auto insurance, answers same day, explains the options, quick and clear!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Tina Wang

September 28, 2026

5  out of  5
rating by Tina Wang
"Updated Sept. 2026:
Audrey has always been my go-to person at State Farm because she’s incredibly helpful. Recently, I called the office to make an adjustment to one of my policies, and I was assisted by Jessica. She was knowledgeable and efficient in her assistance. I highly recommend this office because their staff is friendly and knowledgeable.

======================

I’ve had an excellent experience with State Farm – Steven Wang’s office for over 20 years! The team is professional, knowledgeable, and truly dedicated to helping their clients, especially Audrey, who’s always been fantastic. I highly recommend them to anyone seeking reliable and personalized insurance service!"
We responded:
"Thank you for your wonderful review, Tina! We are thrilled to hear about your excellent experience over the years. Our team, especially Audrey, appreciates your kind words and continued support. We look forward to serving you for many more years to come!

Thank you, Steven Wang Office"
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Nini Sung

September 25, 2026

5  out of  5
rating by Nini Sung
"Audrey是我每年會聯繫2-3次的Agent,她多年來一直很友善、耐心、及時、詳盡、高效地幫我解決汽車、房屋、人壽等保險的疑難雜症 ,並提供State Farm與我有關的各種新方案、新規定的資訊,中英粵語流暢無礙,很感謝她多年來的幫助。Steven是位好老闆,總能提供最符合客人現狀、利益且極為關鍵的說明或建議。謝謝你們!
Audrey is the agent I contact two or three times a year. She has consistently been very friendly, fast, patient, and thorough in helping me resolve various issues with my auto, home, and life insurance, and she keeps me informed about all the relevant new plans and regulations from State Farm. She is fluent in Mandarin, English, and Cantonese. I am very grateful for her help over the years. Steven is an excellent boss. He always provides explanations or suggestions that are extremely critical and perfectly align with the clients' current situation and best interests. Thank you."
We responded:
"非常感謝您的好評和支持!我們很高興聽到Audrey能夠為您提供如此優質的服務,並且能夠有效地幫助您解決各種保險問題。Steven也會感謝您的肯定,您的讚美將激勵我們不斷努力為客戶提供最佳的服務。期待未來能繼續為您提供幫助!

Thank you, Steven Wang Office"
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Emily Wang

September 25, 2026

5  out of  5
rating by Emily Wang
"I had a few questions, and Jessica Fu was attentive, patient, and made sure they were all answered. I really appreciated her excellent customer service and willingness to go above and beyond. Overall, a great experience!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Irvine. "
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Crystal Hernandez

September 25, 2026

5  out of  5
rating by Crystal Hernandez
"Jessica is a gem! Quick responses, great energy, and exceptional service. State Farm is lucky to have her!"
We responded:
"Hi Crystal, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Steven Wang, Your State Farm Agent "
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Frank Lin

September 23, 2026

5  out of  5
rating by Frank Lin
"Jessica did great job to update my renewal auto insurance bill."
We responded:
"Thank you so much for your wonderful feedback of us here at Steven Wang’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steven Wang’s Insurance Team "
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jack c

September 23, 2026

5  out of  5
rating by jack c
"Thank you Jessica for your detailed and patient answers. I look forward to enjoying your professional service with my family when I have the opportunity.❤️"
We responded:
"Thank you for the 5-star review, jack! We’re proud to serve the Irvine community and truly appreciate your support. "
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Tina Kung

September 23, 2026

5  out of  5
rating by Tina Kung
"Thank you Jessica for your professional and attentive service👍"
We responded:
"Thank you so much for your wonderful feedback of us here at Steven Wang’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steven Wang’s Insurance Team "
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reaganhsu

September 22, 2026

5  out of  5
rating by reaganhsu
"Approved!! 🎉 Huge thanks to Jessica for helping me with my U.S. Bank credit card application! I also opened checking and savings accounts with her. Never thought I’d be doing my banking through State Farm, but here we are! CD coming soon, maybe!"
We responded:
"Hi reaganhsu, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Steven Wang, Your State Farm Agent "
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yang hong

September 22, 2026

5  out of  5
rating by yang hong
"I've never had an insurance experience this smooth! Jessica handled everything with such care and professionalism."
We responded:
"Thank you so much for your wonderful feedback of us here at Steven Wang’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steven Wang’s Insurance Team "
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Kaitlyn

September 22, 2026

5  out of  5
rating by Kaitlyn
"Sophie is professional, knowledgeable, and very helpful. Great service and always responsive. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Irvine to know you had such a great experience with us. "
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Jimmy Hu (Koo Koo)

September 22, 2026

5  out of  5
rating by Jimmy Hu (Koo Koo)
"Office manager Audrey has been great. She has always been attentive and answers all my questions and fulfills my requests right away. I would highly recommend Steven and his team for your insurance needs."
We responded:
"Jimmy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steven Wang and Team "
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pelin karaca

September 22, 2026

5  out of  5
rating by pelin karaca
"I especially appreciated how quickly they responded whenever I needed assistance. It’s reassuring to know that you have an insurance agent who is reliable, accessible, and truly cares about their clients."
We responded:
"Thank you so much for the 5 stars, pelin! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Cher Ma

September 19, 2026

5  out of  5
rating by Cher Ma
"Jessica was very responsive and helpful"
We responded:
"Thank you so much for the 5 stars, Cher! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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alician jen

September 18, 2026

5  out of  5
rating by alician jen
"Jess provides excellent services!
She is very knowledgeable for her work 😄"
We responded:
"alician, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steven Wang and Team "
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Chiu Bryan

September 18, 2026

5  out of  5
rating by Chiu Bryan
"I’ve had a great experience working with Jessica and couldn’t be happier with the level of service she provides. Jessica is always extremely responsive, helpful, and professional. Whenever I have a question or need assistance, she takes the time to explain everything clearly and in detail, making sure I fully understand my options before making a decision.

What I especially appreciate is that Jessica genuinely takes the time to understand her customers’ needs. She is always willing to explore different options and find ways to make things work, while keeping the customer’s best interests in mind. I never feel pressured or rushed, and I always feel that she is looking out for me rather than simply trying to sell a policy.

Her knowledge, patience, responsiveness, and commitment to customer service really stand out. It’s reassuring to know that I have someone I can count on when I need help with my insurance.

I highly recommend Steven Wang agency to anyone looking for an insurance professional who is knowledgeable, trustworthy, responsive, and truly cares about customers."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Wang’s team. "
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Thanh Quynh Tran

September 15, 2026

5  out of  5
rating by Thanh Quynh Tran
"I had an amazing experience with Jessica! Jessica doesn’t just process my insurance and move on. She actually takes the time to make sure everything makes sense and that I’m comfortable with my coverage. Thank you Jessica!"
We responded:
"Thanh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Irvine insurance team is always here and happy to help. "
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Vera Chou

September 15, 2026

5  out of  5
rating by Vera Chou
"The customer service from Steven Wang office -- Audrey Yip she does great job!
She is always prompt in responding to my questions and requests and is very helpful throughout the process. Really appreciate her timely assistance."
We responded:
"Vera, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Irvine insurance team! - Your State Farm Agent, Steven Wang "
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MIKO WU

September 15, 2026

5  out of  5
rating by MIKO WU
"Jessica completely changed the way I look at insurance. There was no robotic sales talk, no pressure, and no feeling like I was just another policy number. She’s incredibly fast, straightforward, and somehow makes the whole process feel effortless. It honestly feels like having someone on your side rather than dealing with an insurance company. State Farm is lucky to have her."
We responded:
"Thank you for the 5-star review, MIKO! We’re proud to serve the Irvine community and truly appreciate your support. "
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RR Lopez

September 15, 2026

5  out of  5
rating by RR Lopez
"Jessica is seriously lightning fast! She makes every process smooth, simple, and stress-free. Her efficiency and reliability are the big reasons I feel confident staying with statefarm."
We responded:
"RR, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irvine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steven Wang and Team "
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XX

September 15, 2026

5  out of  5
rating by XX
"Steven团队非常专业、热心,也很有耐心地回答了我的所有问题。Audrey花时间清楚地解释了我的保险选择,让整个过程变得简单、没有压力。非常感谢他出色的客户服务!"
We responded:
"Thank you so much for the 5 stars, Xin! We truly appreciate your feedback and are always happy to help whenever you need us. "