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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cher Ma

September 19, 2026

5  out of  5
rating by Cher Ma
"Jessica was very responsive and helpful"
We responded:
"Thank you so much for the 5 stars, Cher! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Chiu Bryan

September 18, 2026

5  out of  5
rating by Chiu Bryan
"I’ve had a great experience working with Jessica and couldn’t be happier with the level of service she provides. Jessica is always extremely responsive, helpful, and professional. Whenever I have a question or need assistance, she takes the time to explain everything clearly and in detail, making sure I fully understand my options before making a decision.

What I especially appreciate is that Jessica genuinely takes the time to understand her customers’ needs. She is always willing to explore different options and find ways to make things work, while keeping the customer’s best interests in mind. I never feel pressured or rushed, and I always feel that she is looking out for me rather than simply trying to sell a policy.

Her knowledge, patience, responsiveness, and commitment to customer service really stand out. It’s reassuring to know that I have someone I can count on when I need help with my insurance.

I highly recommend Steven Wang agency to anyone looking for an insurance professional who is knowledgeable, trustworthy, responsive, and truly cares about customers."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Wang’s team. "
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Thanh Quynh Tran

September 15, 2026

5  out of  5
rating by Thanh Quynh Tran
"I had an amazing experience with Jessica! Jessica doesn’t just process my insurance and move on. She actually takes the time to make sure everything makes sense and that I’m comfortable with my coverage. Thank you Jessica!"
We responded:
"Thanh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Irvine insurance team is always here and happy to help. "
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Vera Chou

September 15, 2026

5  out of  5
rating by Vera Chou
"The customer service from Steven Wang office -- Audrey Yip she does great job!
She is always prompt in responding to my questions and requests and is very helpful throughout the process. Really appreciate her timely assistance."
We responded:
"Vera, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Irvine insurance team! - Your State Farm Agent, Steven Wang "
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MIKO WU

September 15, 2026

5  out of  5
rating by MIKO WU
"Jessica completely changed the way I look at insurance. There was no robotic sales talk, no pressure, and no feeling like I was just another policy number. She’s incredibly fast, straightforward, and somehow makes the whole process feel effortless. It honestly feels like having someone on your side rather than dealing with an insurance company. State Farm is lucky to have her."
We responded:
"Thank you for the 5-star review, MIKO! We’re proud to serve the Irvine community and truly appreciate your support. "
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RR Lopez

September 15, 2026

5  out of  5
rating by RR Lopez
"Jessica is seriously lightning fast! She makes every process smooth, simple, and stress-free. Her efficiency and reliability are the big reasons I feel confident staying with statefarm."
We responded:
"RR, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irvine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steven Wang and Team "
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XX

September 15, 2026

5  out of  5
rating by XX
"Steven团队非常专业、热心,也很有耐心地回答了我的所有问题。Audrey花时间清楚地解释了我的保险选择,让整个过程变得简单、没有压力。非常感谢他出色的客户服务!"
We responded:
"Thank you so much for the 5 stars, Xin! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jinn Chen

September 14, 2026

5  out of  5
rating by Jinn Chen
"my agent Jess was super helpful and patient with an issue I was having and was great to work with!"
We responded:
"Jinn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Junior Zhao

September 14, 2026

5  out of  5
rating by Junior Zhao
"Needed to update my insurance and was helped out by Jacky. The experience was quick and simple. Everything was handled within a few minutes."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Irvine insurance team. "
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Darrell Bender

September 12, 2026

5  out of  5
rating by Darrell Bender
"So I ran into Jenny today at the store and we got to talking about long time no see. When she asked me where I’ve been and who is my insurance on my suv? I was embarrassed to say but I did and she ran some numbers and guess what!!!! State Farm’s is better.😊 Jenny welcomed me back and in sorry for not checking with you Steven earlier, Jenny was very professional and pleasant and she worked with me on numbers. Thank you Jenny and State Farm’s. 😊"
We responded:
"Wow - Darrell small world! I am glad Jenny ran into you, thanks for giving us another shot and glad"
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David Chen

September 12, 2026

5  out of  5
rating by David Chen
"I called expecting a quick insurance conversation and ended up learning way more about my coverage than I ever knew before. Jessica caught things I wouldn’t have even thought to ask about and explained everything without making it overwhelming. That kind of attention is hard to find."
We responded:
"David, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Brendan Feng

September 12, 2026

5  out of  5
rating by Brendan Feng
"What I appreciate most about Jessica is that she actually listens instead of just trying to sell you something. She took the time to understand what I needed and made the whole process feel comfortable and straightforward. Definitely someone I’d recommend!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Priscilla Mui

September 11, 2026

5  out of  5
rating by Priscilla Mui
"I worked with Jenny, who was very professional and helped answer my questions about the policies I have."
We responded:
"Thank you for the 5-star review of Steven Wang’s team - we really appreciate your kind words! "
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Nancy Ou

September 11, 2026

5  out of  5
rating by Nancy Ou
"她的服务非常好,我很满意,她非常有耐心回答我很多问题"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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David Brandt

September 11, 2026

4  out of  5
rating by David Brandt
"Jacky Yeh was very helpful, responsive and clear. A big help at my age (I’ve had State Farm since the mid-1970s). I also have a sister who worked at the Lake Forest location when the office was held by Ken Smith."
We responded:
"David, thank you for your great feedback! We’re so happy to hear you had a pleasant experience with our team here at Steven Wang’s Insurance office. "
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Jane Li

September 8, 2026

5  out of  5
rating by Jane Li
"I had a great experience with Jess at State Farm. She was patient, professional, and took the time to explain everything clearly. I really appreciate her help and feel confident with State Farm. Highly recommend Jess!"
We responded:
"Thank you for your wonderful feedback, Jane! We're thrilled to hear about your positive experience with Audrey and how she was able to assist you with your auto insurance queries. Our team strives to provide exceptional service, and it's great to know that Audrey's guidance made a difference. We appreciate your kind words and are here to help you anytime you need assistance!

Thank you, Steven Wang Office"
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Ivie Bui

September 5, 2026

5  out of  5
rating by Ivie Bui
"Had a wonderful experience with Jessica! She was very knowledgeable and answered all my questions, regarding auto insurance coverage and making sure I had a policy that meets all of my needs. I would definitely recommend her to my friends!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Leanne Lehman

September 3, 2026

5  out of  5
rating by Leanne Lehman
"Working with Jessica Fu at State Farm has been an absolute pleasure.
Insurance can feel complicated, but Jessica is incredibly helpful and takes the time to explain all coverage options in plain language. She is exceptionally detail-oriented. She carefully reviewed my situation to ensure I had no gaps in protection, tailoring a policy that fits my exact needs and budget without any high-pressure upselling.
I highly recommend Jessica Fu to anyone looking for reliable coverage and peace of mind!"
We responded:
"Leanne, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irvine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steven Wang and Team "
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Alaïa Guilbon

September 3, 2026

5  out of  5
rating by Alaïa Guilbon
"Ask for Jessica! She’s quick, honest, and actually takes the time to make sure you understand your coverage. 10/10!"
We responded:
"Thank you for the 5-star review, Alaïa! We’re proud to serve the Irvine community and truly appreciate your support. "
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Erwin Edillon

September 3, 2026

5  out of  5
rating by Erwin Edillon
"Highly recommend Jessica at State Farm! She made the insurance process simple and stress-free. Great customer service!"
We responded:
"Thank you so much for your kind review, Erwin!  If you need insurance assistance, we are just an email or call away! - Steven Wang, your State Farm Agent   "
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Nathan Tan

September 2, 2026

5  out of  5
rating by Nathan Tan
"Great experience and service!"
We responded:
"Thank you so much for the 5 stars, Nathan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sharon Yen

September 2, 2026

5  out of  5
rating by Sharon Yen
"I have been StateFarm customer for over 20 years. I am very satisfied with their service. Especially, my agent - Audrey Yip will help and do yearly review with me and let me understand the best way protect myself and my family."
We responded:
"Hi Sharon, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Irvine.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Steven Wang "
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Jennifer Gao

September 1, 2026

5  out of  5
rating by Jennifer Gao
"Sophie is warm and friendly, and she answers every question. We are very satisfied."
We responded:
"Jennifer, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Irvine insurance team! - Your State Farm Agent, Steven Wang "
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Gao Guang

August 31, 2026

5  out of  5
rating by Gao Guang
"服务良好, 很有耐心!"
We responded:
"Gao, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irvine. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steven Wang and Team "
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Toyz Pan

August 28, 2026

5  out of  5
rating by Toyz Pan
"I already had one of my cars insured with State Farm, but when I purchased my new Tesla, I initially insured it directly through Tesla Insurance. Recently, I wondered whether combining both vehicles under one policy might save me money, so Jessica Fu helped me get a quote.

After making a few adjustments to the coverage and applying a multi-line discount, insuring both vehicles with State Farm ended up being significantly cheaper, even with higher coverage limits. The entire process was smooth, quick, and efficient. If you need help with insurance, I highly recommend contacting Jessica Fu!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Irvine. "