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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Albert Shih

March 15, 2025

5  out of  5
rating by Albert Shih
"Speedy response, very responsible!"
We responded:
"Thank you for your kind words, Albert! We're glad to hear that you appreciated our speedy response and responsibility. Your satisfaction means a lot to us! Thank you, Steven Wang Office"
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Emma

March 12, 2025

5  out of  5
rating by Emma
"Excellent service from Steven Wang team's: Shaun, Zoey, Jacquey. Thank you for your exceptional service."
We responded:
"Thank you for your wonderful review, Emma! We are thrilled to hear that Shaun, Zoey, and Jacquey provided you with excellent service. Your appreciation means a lot to us! Thank you, Steven Wang Office"
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bing wang

March 12, 2025

5  out of  5
rating by bing wang
"Jessica gave us great help!!!"
We responded:
"Thank you for your kind words, Bing! We're thrilled to hear that Jessica provided you with great help. Your satisfaction is our priority! Thank you, Steven Wang Office"
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wgl true

March 11, 2025

5  out of  5
rating by wgl true
"Jessica really took the time to understand my needs and helped me find the perfect coverage. Her friendly approach and quick responses made the whole process easy. I highly recommend her!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Jessica provided you with exceptional service and support. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you, Steven Wang Office"
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Jerry Zeng

March 8, 2025

5  out of  5
rating by Jerry Zeng
"Very good services, and Jessica helps a lot. Thanks"
We responded:
"Thank you for your wonderful review, Jerry! We're thrilled to hear that you had a great experience and that Jessica was able to assist you effectively. Your appreciation means a lot to us! Thank you, Steven Wang Office"
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Sean Tsao

March 1, 2025

5  out of  5
rating by Sean Tsao
"Highly responsive and professional staff. Have used their office for almost 10 years and going now. No complaints."
We responded:
"Thank you for your loyalty over the past decade, Sean! We're delighted to hear that you have had a positive experience with our team. Your satisfaction means a lot to us! Thank you, Steven Wang Office"
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Jennifer Depew

February 24, 2025

5  out of  5
rating by Jennifer Depew
"Jessica at Steven Wang’s State Farm is amazing. She went above and beyond in helping me navigate an issue with my policies. She walked me through the steps I needed to do and helped explain everything in a clear and easily understandable manner. Thank you, Jessica. I certainly did not get this kind of one on one service with my previous insurance company. Very happy customer."
We responded:
"Thank you for your wonderful feedback, Jennifer! We're thrilled to hear about your positive experience with Jessica. Our team is dedicated to providing exceptional service, and it’s great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Thank you, Steven Wang Office"
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Lora Hansen

February 24, 2025

5  out of  5
rating by Lora Hansen
"Jessica Fu helped me get event insurance for my HOA. She was very quick, helpful and professional and got my last minute request fulfilled. Thank you!"
We responded:
"Thank you for your kind words, Lora! We're thrilled to hear about your positive experience with Jessica Fu. Our team is dedicated to providing quick and professional service, and it's great to know she met your needs. We appreciate your trust in us! Thank you, Steven Wang Office"
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Ken Xu

February 21, 2025

5  out of  5
rating by Ken Xu
"Jessica worked very hard to help us to satisfy complicated requirements from City of Irvine for our facility rental insurance. Great job!"
We responded:
"Thank you for your kind words, Kenneth! We're thrilled to hear that Jessica was able to assist you effectively with your insurance needs. Your satisfaction is our priority, and we appreciate your support! Thank you, Steven Wang Office"
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Alex Yu

February 14, 2025

5  out of  5
rating by Alex Yu
"I would like to thank Jessica Fu of State Farm to help me review the adequacy of Insurance coverage by going beyond my request on updating my Car Insurance coverage as I have trade-in my old car to another brand new car. She explained in detail about the necessity of adequate coverage to protect my asset. She also went through a few options for me to decide. During the process, she answered all my questions professionally. She is definitely a very helpful and knowledgeable insurance agent."
We responded:
"Thank you for your detailed review, Alex! We're glad to hear that Jessica provided you with such excellent service and assistance in reviewing your insurance coverage. Your feedback is invaluable, and we appreciate your trust in our agency. If you need further assistance, don't hesitate to reach out! Thank you, Steven Wang Office"
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Roger Green

February 6, 2025

5  out of  5
rating by Roger Green
"I worked with Jessica Vu from start to finish. She was polite, punctual, helpful and easy to work with all the way through."
We responded:
"Thank you for your wonderful review, Roger! We're thrilled to hear that Jessica provided you with excellent service. Your kind words motivate us to keep up the great work! Thank you, Steven Wang Office"
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Li Li Wen

February 6, 2025

5  out of  5
rating by Li Li Wen
"Thank you Shaun for assisting with my issue. He answered my questions very professionally, accurately and quickly"
We responded:
"Thank you for your wonderful feedback, Li Li Wen! We're glad to hear that Shaun was able to assist you efficiently. Your satisfaction is our priority, and we look forward to helping you again in the future! Thank you, Steven Wang Office"
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Savannah Vinson

January 31, 2025

5  out of  5
rating by Savannah Vinson
"Jessica Fu made getting my auto and life insurance so easy. She took the time to explain everything and found the best options for me. She’s knowledgeable, patient, and truly cares. Highly recommend!"
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Sonya Sakamoto

January 31, 2025

5  out of  5
rating by Sonya Sakamoto
"Jessica assisted me with a homeowners insurance policy to be updated. She was very quick to respond to my email and provided what I needed in a few minutes. I wish all agents worked as quickly as she does. Thank you Jessica."
We responded:
"Thank you for your kind words, Sonya! We're thrilled to hear that Jessica provided you with such prompt assistance. We appreciate your feedback and will continue to uphold our high standards of customer service. Thank you, Steven Wang Office"
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Lauren Jennrich

January 31, 2025

5  out of  5
rating by Lauren Jennrich
"The best insurance group around! Audrey is so helpful and makes things easy."
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LaPrincia McCullum

January 24, 2025

5  out of  5
rating by LaPrincia McCullum
"I recently had the pleasure of working with Jessica Vu, and I couldn’t be more impressed with her professionalism and dedication. Jessica went above and beyond to help me understand my policy and ensured I got the best coverage for my needs. She was patient, knowledgeable, and made the entire process so seamless. I truly appreciate her expertise and responsiveness. She is such an asset to the team! I highly recommend Jessica and her services to anyone looking for outstanding support. Thank you again, Jessica, for all your help!"
We responded:
"Thank you for your wonderful feedback, LaPrincia! We're thrilled to hear about your positive experience with Jessica Vu. She truly embodies our commitment to excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you, Steven Wang Office"
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Hannah Chung

January 23, 2025

5  out of  5
rating by Hannah Chung
"I usually have issues with insurance because they always make it so complicated or they try to rip you off. But I spoke w Jessica, she was super knowledgeable and helped me to understand all of the options for my policy and made sure I didn’t pay for more than I needed!"
We responded:
"Thank you for sharing your experience, Hannah! We're thrilled to hear that Jessica was able to assist you and simplify the insurance process. Providing clear and helpful support is our priority, and your feedback means a lot to us. We look forward to serving you again in the future! Thank you, Steven Wang Office"
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Ricky Romero

January 22, 2025

5  out of  5
rating by Ricky Romero
"Been with State Farm for a few years now... thank you Jessica for helping me out when I had questions..."
We responded:
"Thank you for your kind words, Ricky! We're glad to hear you've had a positive experience with us, and Jessica will be happy to know she made an impact. If you have any more questions or need further assistance, feel free to reach out! Thank you, Steven Wang Office"
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Karen Kendrick

January 17, 2025

5  out of  5
rating by Karen Kendrick
"I've been a multi-policy holder at State Farm/Steven Wang for several years and have had a wonderful customer service experience. At their offices, I've dealt with both Jessica Fu and Jacky Yeh. Jessica is incredibly knowledgeable and professional, and extremely responsive in handling all of my policy questions and concerns. She has great communication skills and breaks down complex issues well. Jacky Yeh is equally skilled and helpful and expertly guided me through a challenging process to obtain homeowner's and earthquake insurance on a new home purchase, and deal with the escrow company. Thank you to the entire office for your excellent customer care!"
We responded:
"Thank you for your kind words, Karen! We're thrilled to hear about your positive experiences with Jessica and Jacky. It's our goal to provide excellent service and your feedback motivates us to keep up the good work. We appreciate your trust and look forward to serving you in the future! Thank you, Steven Wang Office"
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Emily Fan

January 17, 2025

5  out of  5
rating by Emily Fan
"We’ve been with Steve’s office for 10+ years. Audrey is our agent, who was first referred by our friend. She’s always responsive, professional, and patient. Highly recommend!"
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Josiah Romero

January 17, 2025

5  out of  5
rating by Josiah Romero
"Jessica is always there with any questions or concerns you may have regarding your policy. She truly is great at what she does."
We responded:
"Thank you for your kind words, Josiah! We're thrilled to hear that Jessica has been able to assist you effectively. Your appreciation motivates us to keep providing excellent service. Thank you, Steven Wang Office"
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Reggie Escalante

January 15, 2025

5  out of  5
rating by Reggie Escalante
"My family continues to be serviced by Steven’s team of professionals, with quality attention to detail. Recently we had an update to our family situation, and I reached out to Audrey. In addition to addressing my initial request, Audrey let me know she’d also update another important aspect in another policy, which I didn’t think of from my original call. Audrey’s comprehensive and excellent service didn’t end there. Given the recent fires in the Los Angeles County communities, Audrey wanted to cover a feature I hadn’t activated with our dwelling coverage … which I authorized Audrey on the call, without hesitation. Insurance companies have gotten some bad coverage recently. Audrey went above what I called about, and then some. This comprehensive review by Audrey helped me get a better piece of mind given the fires recently, but also for the future. Much thanks to Audrey for the above, and all the other times we’ve completed a review of my family’s situation and needs. Thanks to Steven’s great Team who’s provided excellent care and service over the years (26+ years and counting)! ******* Updated Review above, 1/14/2025 ******* Definitely a "good neighbor" We've been with State Farm for over a couple of decades, primarily because of Steven Wang, and his friendly Staff. From the moment we signed up for auto insurance, we've added many various lines over the years during our personal review of our situation along the timeline of this thing called life. Not only in the good times when we are on solid ground (knock on wood, as we're in Southern California!) but even when we've had a major claim on our home. We definitely appreciate the answers to our many questions during these moments and appreciate the human aspect Steven and his Staff exhibit towards my family. We continue hitting new milestones and recently a major one happened: adding a teen driver to our policy (Yay! ...we now have a personal Uber driver!). Kimberly and Bima walked us through our options so we could choose the best route, while at the same time cross-checking our coverages to make sure the current situation matched our expectations for coverages. Just in this short duration of friendly conversation, we were able to discover yet another discount that we now qualified for (thanks, Kimberly and Bima, for taking the time to chat outside of the "just insure our son" scenario). We've always felt welcome in working with Steven and his Staff, and we look forward to future conversations in many years to come! I encourage those looking for an office of insurance professionals to seriously consider speaking with Steven and his Staff, and just get to know them!"
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Mark Cheng

January 14, 2025

5  out of  5
rating by Mark Cheng
"Awesome service! Saved me money on my policy which is always good. Jessica Fu help me understand my policy and help me select products that worked for me. Thank you."
We responded:
"Thank you for your fantastic review, Mark! We're thrilled to hear that Jessica was able to assist you and save you money on your policy. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Steven Wang Office"
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Joe Sambito

January 13, 2025

5  out of  5
rating by Joe Sambito
"Today, I received a letter from my Mortgage company regarding my homeowner’s insurance policy and was fortunate to have Jessica Vu answer the phone. I had questions regarding the note from the mortgage company, along with an auto insurance update. I found Jessica to be engaging, while being professional, well prepared, polite and knowledgeable. She is an asset to your company."
We responded:
"Thank you for sharing your experience, Joe! We're thrilled to hear that Jessica provided you with exceptional service. Your kind words will be shared with her and the team. We appreciate your support and look forward to assisting you again! Thank you, Steven Wang Office"
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Raymond Tsang

January 9, 2025

5  out of  5
rating by Raymond Tsang
"Using Steven Wang more than 15 years. Audrey as office manager always supporting me in all angle and provide me the best service and advice."