State Farm® Insurance Agent Steven Wang

"I had a wonderful experience here! The agent who helped me was Jessica and she is extremely informative, patient, and professional. The whole experience was effective, efficient and I feel very comfortable working with them. Great service and I would recommend this place!"

"I have been with Steven wang statefarm for around 3 years and they have been a pleasure to work with. Alot of transparency and Fantastic customer service from everyone but especially my absolutely Goated agent, Kimberly Huang. I always feel like I'm a priority with them. 😊"

"Kimberley was extremely helpful when navigating a potential change in address and how this would impact insurance given a few unique living scenarios. She made sure I was taken care of, that my requests were being addressed, and that I received responses in a very timely manner. Thanks Kimberley and team!"

"I've had nothing but positive experiences with Steven and his staff over the 8 years I've been with them. In particular, Kimberley has been a delight to work with. She is prompt with emails and explains all the nuances of our policies very well. Many thanks to Kimberley and all of the staff that have made our relationship with Steven's office so great!"

"A headache to deal with. Needed a quote for car insurance and representative was asking too much odd questions that I’ve never been asked for when getting car insurance. Apparently, being a full-time student doesn’t qualify me for car insurance because I’m considered dependent. Then she starts asking about my mom and if she pays my tuition and if I drive her car. Like what???? Lol. Forget it."

"They are very responsive and patient. I got rear-ended recently and it was my first time getting involved in an car accident. Aki helped me a lot by clearing any confusion I had about my insurance policy. She contacted State Farm Claim department for me to figure out the liability, which was not part of her job. She even got me a better insurance policy with a lower rate! I really appreciate it!"

"I’ve been with Steven Wang’s office since I started my retail gift shop business twenty years ago. His team has always helped us very promptly and professionally with all our insurance needs and gives us the best advice when needed. Audrey Yip is one of the most exceptional agent they have there and I would highly recommend Steven Wang’s State Farm company for all your insurance needs!"

"I have moved and looking for Insurance agent for my auto and home. I found State Farm in Culver Drive, Irvine. Kimberley Huang was the first Representative respond to my call. She gives me confidence right from the beginning. She explains the insurance policy in detail and what is needed and what is not needed especially on the extend of coverage. She also leaves the options open to me without pushing. She is a valuable staff to State Farm."

"Steven Wang's office is the BEST team, I am very impressive for their processual service in my recent 3 car accidences and 1 windshield replacement, their manager Audrey Yi is very knowledgeable and patient, help me "step by step" how to file claims, find the state Farm approval repair shop, and report to DMV, they are really the BEST!"

"As per my friend's recommendation, I contacted the sale representative, Aki, at the Steve Wang insurance agent. She is a very knowlegeble agent and applies her knowlege for the benefit of her clients.Through numerous iterations, I found her efficient, reponsive and intelligent. She went all the way herself to make for me a table of comparing the cost of different options which I didn't ask for. When she was asent in the office, her colleages covers her work seamlessly. They work as a team. At end, I was pleased to transfer all my five insurance polices to her agency."

"Stephen has been handling our family's accounts for over a decade now. What I like about him is his desire to genuinely help you without any pressure for you to sign up. He lays out the facts and gives you the options. There was one claim where SF Corporate denied a payout, but Stephen escalated on our behalf and found a section in the policy that went in our favor paying us over $100K to get the claim taken care of. His office staff has also been very responsive in our email communications. Couldn't be happier than staying with Stephen. It's a far cry from when I used to be with AAA when my assets and living situation was far simpler -- AAA couldn't handle our current insurance needs."

"I don’t post a lot but I recently move to the area in addition to buying a new car and I wanted to acknowledge the great experience I had working with with this agency. Kimberley was incredibly helpful; she answered all my questions in a very timely fashion, including on weekends, and and she made an effort to research and present me with multiple plan options regarding my car, renter’s, and personal property insurance to get the best coverage and premium. They made my move so much easier and I am very grateful."

"(Translated by Google) Very good insurance company, very good service, very timely help us with insurance affairs, also has very good Chinese service. Because I just came to the United States, my English is not very good. I am very grateful to kimberly Huang for helping me with my first car insurance. I am a very good insurance broker. I highly recommend Chinese friends who have just come to the United States to choose this insurance company. (Original) 非常好的保险公司，服务很好，非常及时的帮助我们办理保险上的事务，也有很好的中文服务。因为刚来美国不久，英文不是很好，非常感谢kimberly Huang 帮我办理我的第一部车子的保险，非常好的保险经纪人，非常推荐刚来美国的华人朋友选择这家保险公司"

"HORRIBLY INEPT, I do NOT recommend this office. Steven hardly works now and merely drives around his fix-figure cars around Newport. We have given this office our multi-line business for decades now; in recent years they have become grossly incompetent and several of their employees have made mistake after mistake. They take no ownership of their costly mistakes -- when I ask for an explanation via email, they call and leave a voicemail full of excuses so that there is no paper trail of their errors. I will be switching offices."