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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Xu

February 21, 2025

5  out of  5
rating by Kenneth Xu
"Jessica worked very hard to help us to satisfy complicated requirements from City of Irvine for our facility rental insurance. Great job!"
We responded:
"Thank you for your kind words, Kenneth! We're thrilled to hear that Jessica was able to assist you effectively with your insurance needs. Your satisfaction is our priority, and we appreciate your support! Thank you, Steven Wang Office"
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Alex Yu

February 14, 2025

5  out of  5
rating by Alex Yu
"I would like to thank Jessica Fu of State Farm to help me review the adequacy of Insurance coverage by going beyond my request on updating my Car Insurance coverage as I have trade-in my old car to another brand new car. She explained in detail about the necessity of adequate coverage to protect my asset. She also went through a few options for me to decide. During the process, she answered all my questions professionally. She is definitely a very helpful and knowledgeable insurance agent."
We responded:
"Thank you for your detailed review, Alex! We're glad to hear that Jessica provided you with such excellent service and assistance in reviewing your insurance coverage. Your feedback is invaluable, and we appreciate your trust in our agency. If you need further assistance, don't hesitate to reach out! Thank you, Steven Wang Office"
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Roger Green

February 6, 2025

5  out of  5
rating by Roger Green
"I worked with Jessica Vu from start to finish. She was polite, punctual, helpful and easy to work with all the way through."
We responded:
"Thank you for your wonderful review, Roger! We're thrilled to hear that Jessica provided you with excellent service. Your kind words motivate us to keep up the great work! Thank you, Steven Wang Office"
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Li Li Wen

February 6, 2025

5  out of  5
rating by Li Li Wen
"Thank you Shaun for assisting with my issue. He answered my questions very professionally, accurately and quickly"
We responded:
"Thank you for your wonderful feedback, Li Li Wen! We're glad to hear that Shaun was able to assist you efficiently. Your satisfaction is our priority, and we look forward to helping you again in the future! Thank you, Steven Wang Office"
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Savannah Vinson

January 31, 2025

5  out of  5
rating by Savannah Vinson
"Jessica Fu made getting my auto and life insurance so easy. She took the time to explain everything and found the best options for me. She’s knowledgeable, patient, and truly cares. Highly recommend!"
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Sonya Sakamoto

January 31, 2025

5  out of  5
rating by Sonya Sakamoto
"Jessica assisted me with a homeowners insurance policy to be updated. She was very quick to respond to my email and provided what I needed in a few minutes. I wish all agents worked as quickly as she does. Thank you Jessica."
We responded:
"Thank you for your kind words, Sonya! We're thrilled to hear that Jessica provided you with such prompt assistance. We appreciate your feedback and will continue to uphold our high standards of customer service. Thank you, Steven Wang Office"
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Lauren Jennrich

January 31, 2025

5  out of  5
rating by Lauren Jennrich
"The best insurance group around! Audrey is so helpful and makes things easy."
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LaPrincia McCullum

January 24, 2025

5  out of  5
rating by LaPrincia McCullum
"I recently had the pleasure of working with Jessica Vu, and I couldn’t be more impressed with her professionalism and dedication. Jessica went above and beyond to help me understand my policy and ensured I got the best coverage for my needs. She was patient, knowledgeable, and made the entire process so seamless. I truly appreciate her expertise and responsiveness. She is such an asset to the team! I highly recommend Jessica and her services to anyone looking for outstanding support. Thank you again, Jessica, for all your help!"
We responded:
"Thank you for your wonderful feedback, LaPrincia! We're thrilled to hear about your positive experience with Jessica Vu. She truly embodies our commitment to excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you, Steven Wang Office"
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Hannah Chung

January 23, 2025

5  out of  5
rating by Hannah Chung
"I usually have issues with insurance because they always make it so complicated or they try to rip you off. But I spoke w Jessica, she was super knowledgeable and helped me to understand all of the options for my policy and made sure I didn’t pay for more than I needed!"
We responded:
"Thank you for sharing your experience, Hannah! We're thrilled to hear that Jessica was able to assist you and simplify the insurance process. Providing clear and helpful support is our priority, and your feedback means a lot to us. We look forward to serving you again in the future! Thank you, Steven Wang Office"
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Ricky Romero

January 22, 2025

5  out of  5
rating by Ricky Romero
"Been with State Farm for a few years now... thank you Jessica for helping me out when I had questions..."
We responded:
"Thank you for your kind words, Ricky! We're glad to hear you've had a positive experience with us, and Jessica will be happy to know she made an impact. If you have any more questions or need further assistance, feel free to reach out! Thank you, Steven Wang Office"
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Karen Kendrick

January 17, 2025

5  out of  5
rating by Karen Kendrick
"I've been a multi-policy holder at State Farm/Steven Wang for several years and have had a wonderful customer service experience. At their offices, I've dealt with both Jessica Fu and Jacky Yeh. Jessica is incredibly knowledgeable and professional, and extremely responsive in handling all of my policy questions and concerns. She has great communication skills and breaks down complex issues well. Jacky Yeh is equally skilled and helpful and expertly guided me through a challenging process to obtain homeowner's and earthquake insurance on a new home purchase, and deal with the escrow company. Thank you to the entire office for your excellent customer care!"
We responded:
"Thank you for your kind words, Karen! We're thrilled to hear about your positive experiences with Jessica and Jacky. It's our goal to provide excellent service and your feedback motivates us to keep up the good work. We appreciate your trust and look forward to serving you in the future! Thank you, Steven Wang Office"
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Emily Fan

January 17, 2025

5  out of  5
rating by Emily Fan
"We’ve been with Steve’s office for 10+ years. Audrey is our agent, who was first referred by our friend. She’s always responsive, professional, and patient. Highly recommend!"
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Josiah Romero

January 17, 2025

5  out of  5
rating by Josiah Romero
"Jessica is always there with any questions or concerns you may have regarding your policy. She truly is great at what she does."
We responded:
"Thank you for your kind words, Josiah! We're thrilled to hear that Jessica has been able to assist you effectively. Your appreciation motivates us to keep providing excellent service. Thank you, Steven Wang Office"
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Reggie Escalante

January 15, 2025

5  out of  5
rating by Reggie Escalante
"My family continues to be serviced by Steven’s team of professionals, with quality attention to detail. Recently we had an update to our family situation, and I reached out to Audrey. In addition to addressing my initial request, Audrey let me know she’d also update another important aspect in another policy, which I didn’t think of from my original call. Audrey’s comprehensive and excellent service didn’t end there. Given the recent fires in the Los Angeles County communities, Audrey wanted to cover a feature I hadn’t activated with our dwelling coverage … which I authorized Audrey on the call, without hesitation. Insurance companies have gotten some bad coverage recently. Audrey went above what I called about, and then some. This comprehensive review by Audrey helped me get a better piece of mind given the fires recently, but also for the future. Much thanks to Audrey for the above, and all the other times we’ve completed a review of my family’s situation and needs. Thanks to Steven’s great Team who’s provided excellent care and service over the years (26+ years and counting)! ******* Updated Review above, 1/14/2025 ******* Definitely a "good neighbor" We've been with State Farm for over a couple of decades, primarily because of Steven Wang, and his friendly Staff. From the moment we signed up for auto insurance, we've added many various lines over the years during our personal review of our situation along the timeline of this thing called life. Not only in the good times when we are on solid ground (knock on wood, as we're in Southern California!) but even when we've had a major claim on our home. We definitely appreciate the answers to our many questions during these moments and appreciate the human aspect Steven and his Staff exhibit towards my family. We continue hitting new milestones and recently a major one happened: adding a teen driver to our policy (Yay! ...we now have a personal Uber driver!). Kimberly and Bima walked us through our options so we could choose the best route, while at the same time cross-checking our coverages to make sure the current situation matched our expectations for coverages. Just in this short duration of friendly conversation, we were able to discover yet another discount that we now qualified for (thanks, Kimberly and Bima, for taking the time to chat outside of the "just insure our son" scenario). We've always felt welcome in working with Steven and his Staff, and we look forward to future conversations in many years to come! I encourage those looking for an office of insurance professionals to seriously consider speaking with Steven and his Staff, and just get to know them!"
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Mark Cheng

January 14, 2025

5  out of  5
rating by Mark Cheng
"Awesome service! Saved me money on my policy which is always good. Jessica Fu help me understand my policy and help me select products that worked for me. Thank you."
We responded:
"Thank you for your fantastic review, Mark! We're thrilled to hear that Jessica was able to assist you and save you money on your policy. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Steven Wang Office"
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Joe Sambito

January 13, 2025

5  out of  5
rating by Joe Sambito
"Today, I received a letter from my Mortgage company regarding my homeowner’s insurance policy and was fortunate to have Jessica Vu answer the phone. I had questions regarding the note from the mortgage company, along with an auto insurance update. I found Jessica to be engaging, while being professional, well prepared, polite and knowledgeable. She is an asset to your company."
We responded:
"Thank you for sharing your experience, Joe! We're thrilled to hear that Jessica provided you with exceptional service. Your kind words will be shared with her and the team. We appreciate your support and look forward to assisting you again! Thank you, Steven Wang Office"
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Raymond Tsang

January 9, 2025

5  out of  5
rating by Raymond Tsang
"Using Steven Wang more than 15 years. Audrey as office manager always supporting me in all angle and provide me the best service and advice."
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shu mei Lin

January 9, 2025

5  out of  5
rating by shu mei Lin
"I’ve been a State Farm client for more than 20 years. The staff in Irvine office are amazing! Audrey is absolutely professional, thoughtful and knowledgeable. Thank you Audrey for your outstanding service."
We responded:
"Thank you for your wonderful review, Shu Mei! We're thrilled to hear about your positive experience with our Irvine office and Audrey. Your loyalty for over 20 years means a lot to us. We look forward to continuing to serve you with the same level of excellence! Thank you, Steven Wang Office"
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Alston Wen

January 1, 2025

5  out of  5
rating by Alston Wen
"I've been with Steven and Audrey (the office manager) for over a decade and have had a great experience. Audrey is super responsive and always gets back to me promptly if I have any questions."
We responded:
"Thank you for your kind words, Alston! We're thrilled to hear that you've had a great experience with Steven and Audrey over the years. Your trust and loyalty mean a lot to us, and we're always here to help! Thank you, Steven Wang Office"
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Daniel Wong

December 20, 2024

5  out of  5
rating by Daniel Wong
"I reviewed my life insurance plans with Jess, and it was a great experience. Jess was super nice and she broke down all the options in a way that made sense. Also was quick to respond to my questions too. Would recommend Jess to others for healthcare questions!"
We responded:
"Thank you for your wonderful review, Daniel! We're delighted to hear about your positive experience with Jess. She truly is dedicated to providing clear and helpful guidance. Your recommendation means a lot to us! Thank you, Steven Wang Office"
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Christian Angel

December 19, 2024

5  out of  5
rating by Christian Angel
"I’ve worked with several insurance companies over the years, but I have to say, Jessica Fu at State Farm truly stands out. From the very first interaction, she made everything feel easy and approachable. She took the time to listen to my questions, provided clear and detailed answers, and even anticipated some things I hadn’t thought to ask. It’s obvious that she genuinely cares about helping her clients. If you’re looking for someone who’s not only knowledgeable but also truly dedicated to providing great service, I highly recommend reaching out to Jessica. She’s been a real pleasure to work with! Thank you!"
We responded:
"Thank you for your wonderful review, Christian! We're thrilled to hear that Jessica made such a positive impact on your experience. Your recommendation means a lot to us, and we’re glad to have you as a client. If you need any further assistance, feel free to reach out! Thank you, Steven Wang Office"
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Aki Sun

December 13, 2024

5  out of  5
rating by Aki Sun
"I’ve been a customer at Steven Wang State Farm, and I’m really impressed with the service. The staff is extremely patient and takes the time to thoroughly explain everything. They are very knowledgeable and always make sure I understand my options. Additionally, they regularly host informative seminars on topics like traffic safety and financial planning, which I really appreciate. Highly recommend this team!"
We responded:
"Thank you for your wonderful feedback, Aki! We're delighted to hear that our team has made such a positive impact on your experience. Your recommendation means a lot to us, and we look forward to continuing to serve you with excellence! Thank you, Steven Wang Office"
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MaryKatherine Lim

December 12, 2024

5  out of  5
rating by MaryKatherine Lim
"The team at this office is always extremely communicative and helpful. A special shout-out to Jessica Fu, who always goes above and beyond to provide exceptional service. Highly recommend!"
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Musss Music (MusMaGame)

December 10, 2024

5  out of  5
rating by Musss Music (MusMaGame)
"Jessica Fu at State Farm is absolutely amazing! After some less-than-ideal experiences with other insurance companies, working with her was a game-changer. She’s incredibly knowledgeable, professional, and patient, taking the time to answer all my questions—even the ones I didn’t know I had! Her dedication to providing top-notch customer service is unmatched, and I truly appreciate her diligence and attention to detail. Thank you, Jessica, for making the process so smooth and stress-free. Keep up the fantastic work!"
We responded:
"Thank you for your wonderful review, Musss Music! We're thrilled to hear that Jessica provided you with an exceptional experience. Your appreciation for her knowledge and dedication to customer service means a lot to us. We look forward to serving you again in the future! Thank you, Steven Wang Office"
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D Putnicki

December 8, 2024

5  out of  5
rating by D Putnicki
"Audrey Yip, the office manager at Steven Wang State Farm insurance, is the most amazing insurance professional EVER! Audrey is so on the ball getting you the best rates possible and making sure that your insurance covers you in every way you need! Steven Wang is great too but for all the details and day to day item, his support staff are extraordinary! Audrey truly cares about her customers and she’s the glue that holds this office together and makes it such a high performing team! Audrey is always so quick getting back to me with any questions I have and helps with all the details with coverage and claims. Every interaction I have with State Farm is a great experience thanks to Audrey! You won’t find a better State Farm branch than this one that she manages!"